Due to the one-off nature of our pieces, we do not offer refunds unless an item is faulty or significantly misrepresented.

Any notable flaws are always detailed in the product description, and we’re happy to provide more information before purchase.

We do offer exchanges or store credit where possible. If you’d like to request this, please contact us within 14 days of receiving your order. Items must be returned in their original condition, unworn and undamaged. Return shipping costs are the responsibility of the customer. We can’t accept any requests made after this 14-day window.

We want you to love your pieces so if something’s not right, email us at info@gafasgalore.com and we’ll do our best to accommodate.